As a part of the indoor environment, the air quality (IAQ) assessment of the bathroom is usually included in the broader category of “indoor environmental quality”. Therefore, CMA Testing has proposed the “Washroom Air Quality Certification Scheme”, which has the following core benefits for applying companies:
- Enhanced Service Reputation and Market Competitiveness: The certification mark can be displayed in washrooms and promotional materials, directly demonstrating to the public that the washroom air quality meets the “Good” standard. This differentiates the company from uncertified locations, enhancing trust among consumers, employees, and partners, and becoming a positive factor in service quality.
- Standardized Management and Optimized Operational Efficiency: Certification requires companies to establish an effective quality management system (including complaint handling procedures) and adhere to clear standards for air quality testing, cleaning, and disinfection. This helps companies standardize Washroom operations and reduce the costs associated with complaints and rectification related to environmental issues.
- Strengthened Brand Image and Social Recognition: As a voluntary certification, participation demonstrates a company’s commitment to environmental comfort and public health, aligning with the Hong Kong government’s policy direction for improving indoor air quality. This helps cultivate a responsible brand image and gain social recognition.
- Risk Prevention and Continuous Improvement Support: Regular surveillance audits (including surprise inspections) after certification can promptly identify potential air quality issues and provide corrective action directions through professional assessments by CMA Testing. This helps companies proactively mitigate risks such as environmental complaints and government investigations, and promotes continuous improvement in service quality.
